01780 781778 or 07729036942 jo.childs@jc-heatingservices.co.uk

FAQ

Q: I have a problem with my boiler, if you come and have a look at it, how much will it cost?

A: Our call out fee is £75.00 which includes the first hour, because of our experience most boiler breakdowns can be diagnosed and fixed within this time. (Other companies offering “no call out fee” usually charge a lot more per hour to cover the costs!).

Q: Do I need to have my boiler serviced?

A: Yes, gas and oil boilers should be services every year appliances should be serviced every year. we offer a full 28 point annual service/preventative maintenance and safety check, which not only ensures your gas safety and boiler is maintained but we will also report anything likely which may give you problems in the future. This allows you the option to have it fixed when it is convenient for you and not on a cold dark night 2 days before Christmas!

Q: My boiler is old and some of my radiators are not getting hot.

A: Contact JC Heating Services, we will come to you, inspect and report on your heating system and usually give you a few options to consider. This is a chance for you to meet us talk about your requirements with no pressure to make any immediate decisions.

Q: Do you guarantee you work?

A: A 12-month guarantee is normally included in any work undertaken. We use quality materials from a respected merchant so any problems would be unusual but quickly resolved. Most gas boilers we install have a 7 Year Warranty.

Q: What is the best way to contact JC Heating Services?

A: Send us an email from our “Contact us” page or call 01780 781778 and leave a message. We will return your email/message or call you back as soon as possible. If you require a more immediate response, call, sms txt or leave a message on 07729036942.